Inbound calls answered with zero after-hours downtime.
Bespoke Operational Infrastructure. Built to Your Scale.
These four pillars can be combined, scaled, and calibrated to capture your inbound volume perfectly. Look through our infrastructure configurations below to see how we stack voice, chat, reputation, and reactivation to build a high-efficiency front desk that seamlessly secures every target market opportunity.
Built to absorb the calls, follow-ups, and admin your team cannot keep catching manually.
When response speed, follow-up consistency, review generation, and reactivation run as one system, more qualified conversations turn into booked jobs without adding manual front-desk strain.
Choose the layer that matches your operational pressure.
Each plan is structured like infrastructure, not software seats. You are investing in coverage, capture, and execution that keeps running after your office clock stops.
24/7 voice and chat coverage for teams that need immediate inbound capacity without new headcount.
See Agent CoreThe complete capture stack for teams ready to unify voice, chat, reputation, and reactivation.
See Agent CommandMulti-location operational infrastructure with centralized routing, reporting, and brand control.
See Agent EnterpriseAgent Core
The essential answer-and-book layer for service operators who need immediate 24/7 coverage without adding internal headcount.
- 24/7 Service Agent — inbound answering, lead qualification, and live calendar booking around the clock.
- Digital Concierge (Messaging) — instant response the moment a form is filled or chat is started.
- Custom Knowledge Build — trained on your services, pricing, FAQs, and escalation protocols.
- GHL Calendar Integration — connects directly to your GoHighLevel booking flow.
- Up to 400 AI interactions/mo — overage at $1.25/interaction, capped at $150/mo without approval.
- Monthly Performance Report — calls handled, leads captured, and bookings secured.
- Reputation Management — available in Agent Command.
- Lead Reactivation — available in Agent Command.
Agent Command
The most complete operating layer for teams that need capture, nurture, and reputation infrastructure running in the background at all times.
- Everything in Agent Core — voice coverage, Digital Concierge, GHL integration, and knowledge build.
- Reputation Management — auto-triggered personalized review requests, monitoring, and response draft automation.
- Lead Reactivation — one quarterly campaign to up to 500 cold contacts.
- Outbound Follow-Up Sequences — 5-step SMS + email drip so no lead goes cold after first contact.
- Up to 800 AI interactions/mo — overage at $1.00/interaction, capped at $200/mo.
- Quarterly Strategy Call — we review performance, optimize flows, and find new leverage points.
- Priority Support — response within 4 business hours.
Agent Enterprise
Built for operators managing multiple brands, multiple locations, or distributed teams that require centralized routing and oversight.
- Per-location service agent personas — trained voice, knowledge base, and routing logic for each site.
- Centralized reporting dashboard — one view across calls, leads, reviews, and performance.
- Cross-location lead routing — geographic overflow so no call falls through.
- Brand consistency guardrails — standardized scripts and escalation protocols.
- Franchise onboarding playbook — new locations live in days, not weeks.
- Dedicated account manager plus a monthly executive performance deck.
The Invisible Admin.
Back-office automation is not one-size-fits-all. We scope it properly so you pay for exactly what you need — nothing more.
Traditional Receptionist vs. 24/7 Service Agent
| Category | Traditional Receptionist | 24/7 Service Agent |
|---|---|---|
| Coverage window | 40 hrs / week | 168 hrs / week |
| Average first response | ~5 minutes | <2 seconds |
| Downtime | Breaks, sick days, PTO | Zero downtime |
| Capacity under pressure | Queues and missed handoffs | Parallel intake without backlog |
| Data entry | Manual retyping | Instant CRM + calendar sync |
